ICE Q™: rapid mobile device testing for fast turnaround
When speed matters most, ICE Q runs the key tests that count, with no sideloaded apps, so phones and tablets move through your line faster.
What is ICE Q™?
ICE Q processes mobile devices like ICE Enterprise, but it's built for quick turnaround time. Instead of a full diagnostic suite, ICE Q focuses on key tests that can run quickly without sideloading applications onto the device.
That makes ICE Q a strong fit for intake, triage, returns processing and other high-velocity lines where you need a fast, reliable read on each device. ICE Q offers fewer tests than ICE Enterprise but is generally quicker, and many operations run both: ICE Q to sort, and ICE Enterprise for deeper processing.
Key features of ICE Q™
Focused on key tests
The checks that matter most for a fast, confident decision.
No sideloading
Tests run without installing apps on the device.
Faster than full diagnostics
Generally quicker than ICE Enterprise for each device.
Ideal for triage
Sort returns and intake quickly and route devices to the right next step.
Same ICE identification
Uses the Item Compatibility Engine to identify every device.
Runs in ICE Universal
Switch between ICE Q and other ICE modes on the same workstation.
ICE Q questions
When should I use ICE Q instead of ICE Enterprise?
Choose ICE Q when turnaround time matters most and a focused set of key tests is enough. Choose ICE Enterprise when you need the full, customizable test suite.
Does ICE Q sideload apps?
No. ICE Q focuses on tests that can run quickly without sideloading applications.
Works with
Get started with ICE Q™
Tell us about your operation and an account manager will get back to you within one business day.
Talk to sales
Toll free: +1 833-776-5527
Email: sales@useicenow.com